Privacy Policy

Last updated: May 2026

1. Who We Are

Operational Canine Foundation ("OCF", "we", "us", or "our") is a 501(c)(3) tax-exempt nonprofit organization (EIN: 42-2267949) dedicated to K9 emergency training and education. Our website is opk9.org.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number, and mailing address
• Agency name, rank/title, and agency type
• Medical certification level and license number (for course registration)
• Payment information (processed securely through Zeffy — we do not store card data)
• Course registration and completion records
• Digital signatures and waivers submitted through our platform

3. How We Use Your Information

We use your information to:

• Process course registrations and issue certificates of completion
• Send confirmation emails, course reminders, and evaluation requests
• Maintain your training transcript and records
• Respond to inquiries and support requests
• Send organizational updates if you have opted in
• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with:

• Course instructors — to facilitate training delivery
• Zeffy — our payment processor, for donation and payment transactions
• Resend — our email delivery provider
• Base44 — our hosting and application platform
• Law enforcement or regulators — when required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above, including maintaining training records for certification validity. You may request deletion of your account and associated data by contacting us at info@opk9.org.

6. Security

We take reasonable technical and organizational measures to protect your information, including HTTPS encryption on all pages, access controls, and role-based permissions within our platform. No method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at info@opk9.org.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

For questions about this Privacy Policy, contact us at:
Operational Canine Foundation
info@opk9.org
757-800-5710